FAQ's

Welcome to Vehistron's Help Center — we're here to make your shopping experience smooth, secure, and satisfying. Below are some of the most common questions our customers ask.

🛍️ 1. What products does Vehistron sell?

We specialize in high-quality Projectors, Power Banks, and Smart Watches designed to make your life easier and more connected. Every product is tested for performance, durability, and innovation before it reaches you.

📦 2. How long does shipping take?

We ship worldwide! Delivery times vary by region:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Shipping times are estimated and may vary slightly due to customs or carrier delays.

🕒 3. How long does order processing take?

Orders are processed within 1–3 business days after payment confirmation. Once shipped, you'll receive a tracking email so you can monitor your package's progress.

✈️ 4. How can I track my order?

Once your order ships, you'll receive an email containing your tracking number and a link to follow your package's journey. Please allow 24–48 hours for tracking updates to appear after dispatch.

💰 5. Do you offer refunds or returns?

Yes! If you receive a damaged or defective item, please contact us within 7 days of delivery at vehistron@gmail.com with photos and details. We'll guide you through the return or replacement process .

🌍 6. Do you ship internationally?

Absolutely! Vehistron proudly ships to customers all around the world. International shipping times and customs policies may vary depending on your country.

🧾 7. Will I have to pay customs or import taxes?

Depending on your country's import laws, you may be required to pay customs duties or taxes upon delivery. These charges are not included in our prices and are the responsibility of the customer.

💳 8. What payment methods do you accept?

We accept major credit/debit cards, PayPal , and other secure online payment options depending on your region. All transactions are encrypted and processed safely.

🧠 9. What should I do if I entered the wrong address?

If you notice an error in your shipping address, contact us immediately at vehistron@gmail.com before your order ships. Once dispatched, we cannot modify delivery details.

🛠️ 10. My product isn't working properly — what should I do?

We're here to help! Contact our support team at vehistron@gmail.com with your order number and a description of the issue. We'll troubleshoot and guide you through the next steps for a replacement or solution.

❤️ 11. Why choose Vehistron?

Because we bring together innovation, reliability, and affordability . Every product we sell is chosen with care to ensure you get the best technology for your lifestyle—whether it's powering up your devices, tracking your fitness, or projecting your favorite movies in HD clarity.

📩 Still have questions?

No problem! Our friendly support team is always ready to assist you.
Reach out anytime at vehistron@gmail.com — we'll be happy to help!